CSA 7 customers are billed quarterly based upon meter readings for the preceding 90 days.  The bill is comprised of a “Service Charge” and a “Volume Charge” component. The Service Charge is a flat monthly charge designed to recover costs that do not vary with consumption, such as, meter reading and billing and maintenance of the distribution system. The “Volume” charge is based on the amount of water used. One unit (100 cubic feet) equals 748 gallons.

         Service Charge     $58.73 per month
         Volume Charge     $14.10 per unit  

Payment Policies
Your water bill is due 21 days from the billing date. A late charge of $30.00 is assessed on bills paid after the due date. If the bill is not paid within 42 days of the billing date, your water may be shut-off for non-payment. Restoration of service requires payment of the full amount of the bill, plus a service restoration fee of $100.00 if payment is remitted during normal business hours (before 4:00 PM) and $150.00 during all other hours, payable in cash or money order.

New Customers
New customers may connect to the system by paying appropriate fees. The facility buy-in fee for new parcels located within CSA 7 boundaries is $3,389.00. Service connection fees range from $690.00 to $1,435.00 based on meter size. The meter set-up fee is $75.00. Please contact CSA 7 during business hours for more information.

You can contact us by:
Mail:
County Service Area No. 7
Department of Public Works
555 County Center, 5th Floor
Redwood City, CA  94063

Telephone:
(650) 363-4100

Email:
acsanchez@smcgov.org